Frequently Asked Questions

TANPAN.AI is the world's first multi-type meeting AI platform supporting negotiations, interviews, training, and team meetings. It provides pre-meeting strategy analysis, real-time coaching during meetings, and post-meeting performance scoring.

During your meeting, TANPAN.AI listens to the conversation via real-time transcription, analyzes the dialogue, and provides strategic suggestions, counter-argument ideas, and alerts when critical negotiation moments occur.

TANPAN.AI supports 5 languages: Traditional Chinese, Simplified Chinese, English, Japanese, and Korean. Real-time transcription and AI coaching work across all supported languages.

Yes. All data is encrypted in transit and at rest. We use Neon PostgreSQL with SOC 2 Type II compliance, Cloudflare R2 for encrypted file storage, and follow OWASP security best practices.

The free plan includes 50 credits upon sign-up, which lets you try all features including AI strategy analysis, real-time transcription, and live coaching.

Yes! Our Team plan supports up to 5 members per team with real-time collaboration, shared meeting chat, synchronized viewing, and team-level analytics.

Credits are consumed when you use AI features such as strategy analysis, real-time coaching, and post-meeting analysis. Different features consume different amounts of credits. You can purchase additional credits or subscribe to a plan for monthly credit allowances.

Yes, you can cancel anytime. After cancellation, you'll retain access until the end of your current billing period, and your data will be preserved.

TANPAN.AI supports negotiation meetings, job interviews, sales training sessions, and internal team meetings. Each type has specialized AI coaching prompts.

We use Azure Conversation Transcriber with speaker diarization, which provides high accuracy across all 5 supported languages, including automatic speaker identification.